Frequently Asked Questions
Everything you need to know about our performance gear and your order.
How do I determine the correct size for my protective gear?
Each product page features a specific size guide. We recommend measuring the circumference of the joint or muscle area while relaxed to ensure optimal compression and protection.
What is your return policy for athletic wear?
We offer a 30-day return window for all unused items in their original packaging. For hygiene reasons, base layers and mouthguards must be unopened and unworn to qualify for a refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear before a specific game or event.
Are McDavid products machine washable?
Most of our sleeves and supports are machine washable in cold water on a gentle cycle. We recommend air drying to maintain the elasticity and integrity of the technical fabrics.
Do you offer a warranty on your performance products?
Yes, we provide a limited 1-year warranty against manufacturing defects. If your gear fails due to a production flaw under normal use, we will replace it free of charge.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.