Returns & Exchanges
At McDavid, we are committed to your peak performance and offer a 30-day return window for all gear in original, unused condition. If your protective wear or recovery sleeve doesn't provide the perfect fit, we will make it right with a seamless exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your items in their original packaging, ensuring all tags are attached and the product is clean and free of wear.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and securely tape it to the outside of your return box.
- 4.Drop Off and Track
Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of reaching our warehouse.